h5rajabaji Complete Terms and Conditions
Please read these terms and conditions carefully before using the h5rajabaji platform — our goal is to ensure complete transparency regarding your rights and responsibilities.
Important Notice: By registering on the h5rajabaji platform or using any of its services, you are considered to have fully read, understood and agreed to these terms and conditions. These terms apply only to individuals aged 21 and above.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Age Requirement
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Responsible Gaming
- 12. Changes to Terms
1 General Provisions
These terms and conditions form a legal agreement between h5rajabaji ("Platform", "we", "us") and each individual using our services ("user", "you"). h5rajabaji operates as a trusted online casino and betting platform in the Bangladesh market.
The h5rajabaji platform includes casino games, slots, live casino, cricket betting, fishing games, bingo and various other gaming services. These terms and conditions apply equally to the use of all such services.
These terms and conditions must be read together with h5rajabaji's Privacy Policy and Responsible Gaming Guidelines. Both documents form an integral part of this agreement.
If any part of these terms is found to be invalid or unenforceable under applicable law, the remaining parts will continue in full effect.
2 Eligibility and Age Requirement
The following eligibility conditions must be met to open an account and use services on the h5rajabaji platform:
- You must be at least 21 years old (for ages 21+).
- You must be a resident of an area where online gaming activities are legal.
- You may operate only one account.
- You must not be subject to any self-exclusion or other gaming restriction.
- You must use your own funds and your own banking methods.
h5rajabaji may request age verification documents at any time. h5rajabaji reserves the right to hold withdrawals until verification is complete.
3 Account Registration and Verification
3.1 Registration Process
To open an account at h5rajabaji, you must provide accurate and complete information. Providing false information may result in account cancellation and forfeiture of any winnings.
- Each individual may open only one account.
- Creating multiple accounts from the same device, IP address or payment method is prohibited.
- Transferring or selling an account to a third party is strictly prohibited.
3.2 Account Security
You are fully responsible for keeping your account password and login details confidential. You are personally responsible for all activities conducted from your account. If you suspect unauthorized access, contact us immediately via live chat.
3.3 Identity Verification (KYC)
h5rajabaji conducts identity verification for security and anti-money laundering purposes. The following documents may be required for verification:
- Scanned copy of National ID (NID) or passport.
- Proof of ownership of the payment method used.
- Recent utility bill or bank statement for address verification.
4 Deposit and Withdrawal Policy
4.1 Deposits
Deposits at h5rajabaji are accepted via bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳200.
- Deposits are generally credited to your account instantly.
- If a deposit is not credited for any reason, contact live chat with your transaction number.
- Only payment methods registered in your own name may be used.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Any active bonus wagering requirements must be met before withdrawing.
- Withdrawals may be delayed if a verification process is ongoing.
- If fraud is suspected, h5rajabaji reserves the right to hold withdrawals and conduct an investigation.
4.3 Transaction Responsibility
h5rajabaji is not responsible for funds transferred to an incorrect account number. It is the user's responsibility to verify all details before making a transaction.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
h5rajabaji offers new members a 100% bonus on their first deposit up to ৳15,000. Examples of how the bonus works:
- ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000
- ৳32,000 deposit → ৳15,000 bonus → total balance ৳47,000
5.2 Wagering Requirements
To withdraw the welcome bonus, you must complete wagering of 15 times (15x) the bonus amount. That means if you receive a ৳1,000 bonus, you must place bets worth ৳15,000.
If a withdrawal is requested before the wagering requirements are met, the bonus balance will be cancelled and only the deposited amount will remain withdrawable.
5.3 General Bonus Rules
- Each bonus offer has its own expiry period and conditions, which are stated in the offer details.
- One account may not claim the same bonus offer more than once.
- If evidence of bonus abuse is found, h5rajabaji may forfeit the bonus and associated winnings.
- h5rajabaji reserves the right to modify or cancel any promotional offer at any time.
6 Gaming Rules
6.1 Game Operations
All games on h5rajabaji are powered by reputable game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi and others. All game outcomes are controlled by a Random Number Generator (RNG) and fair play is ensured.
6.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are displayed within the game. h5rajabaji reserves the right to set or adjust betting limits for specific accounts.
6.3 Technical Issues
- If a game is cancelled due to an internet disconnection, the bet amount will be refunded.
- If an error occurs in the game software, the result of the relevant round may be voided.
- Any winnings incorrectly displayed due to a technical error are not required to be paid out.
6.4 Cricket and Sports Betting
Betting on BPL, IPL, T20 World Cup, ICC tournaments and other cricket events is governed by h5rajabaji's own sports betting rules. Separate rules apply in the event of a match cancellation or abandonment.
7 Prohibited Activities
The following activities are strictly prohibited on h5rajabaji. Violating these prohibitions may result in account cancellation and forfeiture of funds:
- Creating or operating multiple accounts.
- Providing false or incomplete identity information.
- Making deposits using a third party's funds.
- Abusing bonus programs or attempting to circumvent terms and conditions.
- Using any software, bot or automated method to operate games.
- Attempting to manipulate game outcomes.
- Using the platform for money laundering or any other illegal financial activity.
- Attempting unauthorized access to another user's account.
- Sending malicious software or malware to h5rajabaji's systems.
8 Account Suspension and Closure
8.1 Account Closure by h5rajabaji
h5rajabaji may immediately suspend or close any account in the following circumstances:
- If a violation of these terms and conditions is established.
- If fraud or deception is suspected.
- If money laundering or other illegal activity is suspected.
- If documents requested for verification are not provided in time.
8.2 Account Closure by the User
You may request to close your account at any time via live chat or email. It is your responsibility to fulfil all wagering requirements and withdraw your balance before the account is closed.
9 Privacy and Data Protection
h5rajabaji places the highest importance on protecting your personal information. We keep your information secure using SSL encryption and modern security technology.
- Your personal information is not sold to any third party.
- Necessary information is processed to provide gaming services and ensure security.
- Information may be shared with regulatory authorities to meet legal obligations.
Full details of data collection and use can be found in our Privacy Policy.
10 Limitation of Liability
h5rajabaji accepts no liability for the following:
- Loss caused by internet disconnection or technical problems with your device.
- Loss resulting from unauthorized access to your account (if you have not maintained proper security).
- Service disruption caused by circumstances beyond h5rajabaji's control.
- Delays or problems with third-party payment provider services.
h5rajabaji's total liability will under no circumstances exceed the total deposit amount held in your account.
11 Responsible Gaming
h5rajabaji believes that gambling is a form of entertainment — not a source of income. We follow responsible gaming principles for the wellbeing of all our users.
- You can set deposit and betting limits for yourself.
- If needed, you can voluntarily take an account break for a specific period of time.
- For long-term self-exclusion, please contact us via live chat.
- If you notice signs of gaming addiction or problem gambling, seek professional help.
For complete information and tools on responsible gaming, visit our Responsible Gaming page.
If you feel that gaming is having a negative impact on your life, relationships, or financial situation, take a break immediately and do not hesitate to seek support.
12 Changes to Terms & Conditions and Contact
12.1 Right to Make Changes
h5rajabaji reserves the right to partially or fully modify these terms and conditions at any time. Users will be given appropriate notice of any significant changes.
Continued use of the platform after updated terms and conditions are published will be considered as acceptance of the new terms. It is recommended to check this page regularly.
12.2 Contact
If you have any questions or complaints regarding these terms and conditions, please contact us:
- 24/7 Live Chat Support (in Bengali)
- Email: [email protected]
Our support team is always ready to assist you.
12.3 Dispute Resolution
Any dispute must first be raised with h5rajabaji's customer support via live chat or email. h5rajabaji will attempt to resolve the dispute within a reasonable time. In matters of interpretation and application of these terms and conditions, h5rajabaji's decision shall be considered final.
Please note: h5rajabaji is strictly for users aged 21+. Use of this platform by minors is strictly prohibited. h5rajabaji is committed to protecting minors and conducts regular age verification for this purpose.